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1) Standard
manufactures warranty on all products
2) Any incomplete
order must be reported within 48 hours, claims after this period
will not be liable.
3) Next working
day delivery is not guaranteed as this is dependent upon our
delivery provider.
4) Warrantee is
only accepted when the original box is provided so please ensure
the packaging is kept.
5) SM Sewing
Machines will pay the return carriage costs if the good is
damaged or faulty.
6) Returned items
will only be refunded if returned as unused and in new
condition.
7) If items are
returned they need to be packed carefully as the consumer will
be responsible for the return carriage.
8) The customer
will pay for the return carriage costs if a good is ordered in
error or the good is unwanted by the customer.
Domestic Sewing
Machine Deliveries
We offer free next
working day delivery service for all of our domestic sewing
machines, steam pressers and overlockers in the UK if ordered by
3pm.
Industrial
Sewing machines
We charge for the
delivery of industrial sewing machines depending upon the
location of the delivery.
Spare parts
We offer free
delivery for spare parts and accessories for industrial and
domestic sewing machines for orders over GBP50.00. Orders under
GBP50.00 will be charged a delivery cost for only GBP4.99. Using the
recorded delivery service will mean the product will need to be
signed for to ensure it has reached you.
Horn Cabinets
As a Horn Cabinet
Dealer we offer a free delivery service to our customers in the
UK. Horn UK promise to deliver and unpack your cabinet. Delivery
times depends on your location. Horn Cabinet UK cover the
majority of the UK every 28 days.
Most
deliveries are delivered between 9am and 5pm. All deliveries
will need to be signed for. If no one is present the product
will be delivered to your local depot to rearrange delivery.
Saturday
Delivery
This service is available but at extra cost. Our carriers have a
GBP25.00 surcharge for Saturday deliveries.
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